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FAQ

Nutrition FAQs

Eight foods account for nearly 90% of all food-related allergic reactions. They are: milk, egg, peanuts, tree nuts, fish, shellfish, soy and wheat. All Mission flour tortillas and wraps contain wheat. Milk and soy may also be found in Mission products, depending on the formulation. Mission products do not contain eggs, peanuts, tree nuts, fish or shellfish. Our product pages provide complete ingredient and allergen information.

 

Mission Foodservice corn products are produced with 100% corn flour; wheat ingredients are not added to the formulation. These products include Corn Tortillas, Corn Tortilla Chips, and Taco Shells. These products are produced in plants that also process wheat tortillas.

 

The following products are Kosher: Corn Tortillas, Flour Tortillas, Pre-cut Unfried Chips and Strips, Pre-fried Tortilla Chips, Wraps, and Taco Shells. Look for the Kosher symbol in our packaging.

Our Mission Foods brand products are not manufactured with animal derived ingredients, making them acceptable for vegetarian and vegan diets.

 Click here for Vegetarian & Vegan Information

Mission Product FAQs

Tortilla Chips & Taco Shells

Possible Causes

The package may have been left open and exposed to the air. 

Solution

To reconstitute the products, place under a heat lamp, in a warmer, or in a warm oven. These products can only be reconstituted using dry heat. 

Pressed Flour Tortillas

Possible Causes

Tortillas are still frozen and not completely thawed. The tortillas have been compressed in the shipping carton. 

Solution

Allow the tortillas to reach a room temperature naturally. Carefully bend the tortilla, starting on the outside, and work your way around the tortillas towards the middle. Do not take the package of tortillas and fold them back and forth as this will break the surfaces of the tortillas. 

Possible Causes

The tortilla has sealed surface with moisture trapped inside. When the tortilla is placed in the oil, the moisture turns to steam and puffs the tortilla. 

Solution

As done with pizza dough, the tortillas should be docked. Gently pierce the surface of the tortilla to release the air. 

Stretched Flour Tortillas

Possible Causes

The tortillas have been left open to airflow. The tortillas are being stored near extreme heat. 

Solution

Make sure the package is closed after removing the needed tortillas. Store away from extreme heat. 

Possible Causes

The tortillas are being used while they are still chilled.

Solution

Make sure the tortillas are at least room temperature before using. The tortillas will perform best if warmed using moist heat. Place the tortillas in a steamer or a microwave just long enough to warm (approximately 45-60 seconds per package). You may also use a griddle, warming each side for approximately 10 seconds. 

Possible Causes

The tortillas are cold. The frying oil is not at the proper temperature (has the fryer been calibrated?). The tortillas were left in the oil too long. 

Solution

The tortillas should not be fried until they have been warmed to room temperature. Frying should take place at an oil temperature of 350-360°F. Frying time is approximately 25-40 seconds or until the oil is finished bubbling. 

Pre-cut Unfried Tortilla Chips

Possible Causes

The product is frozen. 

Solution

Allow the product to thaw through refrigeration. This usually takes approximately two days. Fluff the chips before placing in the fryer. 

Possible Causes

The product is frozen. The frying oil is not at the proper temperature (has the fryer been calibrated?). The chips were left in the oil too long. 

Solution 

The tortilla chips should not be fried until they have been warmed to room temperature. Frying should take place at oil temperature of 350-360°F. Frying time is approximately 35-45 seconds or until the oil is finished bubbling. 

Possible Causes

The tortilla chips are cold. The frying oil is not at the proper temperature (has the fryer been calibrated?). The chips were left in the oil too long. 

Solution

The tortilla chips should not be fried until they have been warmed to room temperature. Frying should take place at oil temperature of 350-360°F. Frying time is approximately 35-45 seconds or until the oil is finished bubbling.