Eight foods account for nearly 90% of all food-related allergic reactions. They are: milk, egg, peanuts, tree nuts, fish, shellfish, soy and wheat. All Mission flour tortillas and wraps contain wheat. Milk and soy may also be found in Mission products, depending on the formulation. Mission products do not contain eggs, peanuts, tree nuts, fish or shellfish. Our product pages provide complete ingredient and allergen information.

Mission Foodservice corn products are produced with 100% corn masa flour; wheat ingredients are not added to the formulation. These products include Corn Tortillas, Corn Tortilla Chips, and Taco Shells. These products are produced in plants that also process wheat tortillas.

The following products are Kosher Certified: Corn Tortillas, Flour Tortillas, Pre-cut Unfried Chips and Strips, Pre-fried Tortilla Chips, Wraps, and Taco Shells. Look for the Kosher symbol in our packaging.

Our Mission Foods brand products are not manufactured with animal derived ingredients, making them acceptable for vegetarian and vegan diets.

 Click here for Vegetarian & Vegan Information

Mission branded products are not Halal certified at this time.

Mission Foodservice products are shelf stable and should be stored at ambient room temperature. We do not recommend freezing or refrigerating our products as it negatively affects product performance.

Possible Causes

The package may have been left open and exposed to the air. 

Solution

To reconstitute the products, place under a heat lamp, in a warmer, or in a warm oven. These products can only be reconstituted using dry heat. 

Possible Causes

The tortillas may have been compressed in the shipping carton. Or tortillas may have been frozen and not completely thawed. Please note that Mission Foodservice products are shelf stable and should be stored at ambient room temperature. We do not recommend freezing or refrigerating our products as it negatively affects product performance. 

Solution

Carefully bend the tortilla, starting on the outside, and work your way around the tortillas towards the middle. Do not take the package of tortillas and fold them back and forth as this will break the surfaces of the tortillas. Watch the Tortilla 101 Video for more information on storage and handling. 

Possible Causes

The tortillas have been left open to airflow. The tortillas are being stored near extreme heat. 

Solution

Make sure the package is closed after removing the needed tortillas. Store away from extreme heat. 

Possible Causes

The tortillas are being used while they are still too cold. Please note that Mission Foodservice products are shelf stable and should be stored at ambient room temperature. We do not recommend freezing or refrigerating our products as it negatively affects product performance.

Solution

Make sure the tortillas are at least room temperature before using. The tortillas will perform best if warmed using moist heat. Place the tortillas in a steamer or a microwave just long enough to warm (approximately 45-60 seconds per package). You may also use a griddle, warming each side for approximately 10 seconds. 

Possible Causes

The tortillas were put into the fryer when cold. The frying oil is not at the proper temperature. (ensure the fryer has been calibrated). The tortillas were left in the oil too long. 

Solution

The tortillas should not be fried until they have been warmed to room temperature. Frying should take place at an oil temperature of 350-360°F. Frying time is approximately 25-40 seconds or until the oil is finished bubbling. 

Possible Causes

The tortilla has sealed surface with moisture trapped inside. When the tortilla is placed in the oil, the moisture turns to steam and puffs the tortilla. 

Solution

As with pizza dough, the tortillas should be docked. Gently pierce the surface of the tortilla to release the air. 

Possible Causes

The product is too cold. Please note that Mission Foodservice products are shelf stable and should be stored at ambient room temperature. We do not recommend freezing or refrigerating our products as it negatively affects product performance.

Solution

Product should be at room temperature before using. Products should not be frozen prior to use.

Possible Causes

The product is too cold. Mission Foodservice products are shelf stable.  They should be stored at ambient room temperature.  We do not recommend freezing or refrigerating our products as it negatively affects product performance. The frying oil is not at the proper temperature (has the fryer been calibrated?). The chips were left in the oil too long. 

Solution 

The tortilla chips should not be fried until they have been warmed to room temperature. Frying should take place at oil temperature of 350-360°F. Frying time is approximately 35-45 seconds or until the oil is finished bubbling. 

Possible Causes

The tortilla chips are cold. The frying oil is not at the proper temperature (has the fryer been calibrated?). The chips were left in the oil too long. 

Solution

The tortilla chips should not be fried until they have been warmed to room temperature. Frying should take place at oil temperature of 350-360°F. Frying time is approximately 35-45 seconds or until the oil is finished bubbling.